I believe that the people who work in an organisation know how to make it better. Better for themselves, for their customers and for their market. This should make it better for the shareholders, leaders and managers too. People have good ideas. How do you surface them? Yet very few companies truly listen to...
If you don’t trust people you manage – tell them so – having tough conversations comes with the territory of management – or at least it should do. But having tough conversations around sensitive topics, politically tricky topics and “the truth that no-one wants to hear” requires skill. It requires confidence, good communication skills...
Feedback is essential to becoming a better manager. That’s why you should seek feedback, even if the truth is uncomfortable.
When you become a manager in a team that is making waves, managing differently or trying to improve the business, you’ll need to spend a significant part of your time reminding people why you’re doing what you’re doing.
“Listening is the greatest compliment” Bob Proctor, Wealth Coach
We are all here on earth to help others; what on earth the others are here for I don’t know. W. H. Auden, Poet
Sad as this is, but many companies still run wholly ineffective meetings. If you’re not happy with how you run meetings, or you want to run meeting that make people go “wow” (and yes, I’ve had people respond this way!) then this article is for.
A question I often get asked when I do my 10 Behaviours of Effective Employees talk is which of the 10 I think is the most important. The answer is always communication skills. Always.
Self publishing a book on Amazon is an amazing experience. Sure, it’s daunting, but it’s also a brilliant personal challenge to complete. Here are 9 Steps to self-publishing a book on Amazon.
Just because something doesn’t do what you planned it to do doesn’t mean it’s useless. Thomas A. Edison. Inventor.