There's a lot of great wisdom packaged up in this Startups Playbook by Sam Altman. It's worth a long read. And then a re-read. And another re-read.
"You want to build a “product improvement engine” in your company. You should talk to your users and watch them use your product, figure out what parts are sub-par, and then make your product better. Then do it again. This cycle should be the number one focus of the company, and it should drive everything else. If you improve your product 5% every week, it will really compound."Watch the users, understand why the users are calling you and improve the product. I like this idea of a product improvement engine - something focused around the single task of improving the world for your customers.
A word of warning about choosing to start a startup: It sucks!(more…)