I believe that the people who work in an organisation know how to make it better. Better for themselves, for their customers and for their market. This should make it better for the shareholders, leaders and managers too. People have good ideas. How do you surface them? Yet very few companies truly listen to their […]
If you don’t trust people you manage – tell them so – having tough conversations comes with the territory of management – or at least it should do. But having tough conversations around sensitive topics, politically tricky topics and “the truth that no-one wants to hear” requires skill. It requires confidence, good communication skills and […]
Feedback is essential to becoming a better manager. That’s why you should seek feedback, even if the truth is uncomfortable.