I believe that the people who work in an organisation know how to make it better. Better for themselves, for their customers and for their market. This should make it better for the shareholders, leaders and managers too. People have good ideas. How do you surface them? Yet very few companies truly listen to their […]
Feedback is essential to becoming a better manager. That’s why you should seek feedback, even if the truth is uncomfortable.
A core aspect of your job as a manager should be to understand your processes and improve them. Your success lies partly in having the right processes in place. The importance of processes, mapping and improving cannot be understated – it’s the main part of your job. When I talk about processes at conferences and events I […]
Visible impact as a manager is pretty easy in teams or organisations where large change is required or obvious fixes can lead to big changes. But in high performing teams change becomes a lot less visible. Is change still happening?