The importance of processes, mapping and improving poster

The importance of processes, mapping and improving

A core aspect of your job as a manager should be to understand your processes and improve them. Your success lies partly in having the right processes in place. The importance of processes, mapping and improving cannot be understated – it’s the main part of your job.

When I talk about processes at conferences and events I always get push back from managers who state they value people over process, or they don’t like to standardise, or they have no processes at all. […]