One to Ones (1:1) meetings with my directs have been one of the most rewarding activities I've done as a manager. They are a fabulous way to build relationships, gain…
Rob12/10/2016
When you start building and selling any sort of product you will need to start supporting it. Here's some guidance on building a customer support team. Even if your product…
Rob18/08/2016
As a manager it's important to make sure you have the right people in the right place to deliver the right results. (more…)
Rob12/07/2016
A technique that can supercharge your productivity is to add work to your calendar. It's common for software professionals to avoid scheduling their work in their calendar. This may work, but in…
Rob12/04/2016
If you hire good people you'll typically get a good team. A good team can ride out tough times, change and adapt with your business, and improve your department each and…
Rob21/03/2016
Visible impact as a manager is pretty easy in teams or organisations where large change is required or obvious fixes can lead to big changes. But in high performing teams…
Rob14/03/2016
So. You've made the decision to speak at a conference. You've got an amazing topic and talk idea. Now you need to go through the submission process. Easy. Right? Not…
Rob01/02/2016
It can be hard holding down a busy job and then leaving the problems, challenges and stress at work - i.e. not bringing them home with you. (more…)
Rob18/01/2016
Paul Graham has a great article on Manager schedules and Maker schedules on his blog. It's a post I revisit every week as I strive to work out how to…
Rob13/01/2016