A powerful way of doing basic process improvement is to map out a process visually and then improve it. In other words, staple yourself (metaphorically, not physically!) to a work item and watch it flow (or not). Improve your work by stapling yourself to it Sounds simple but it can be hard to achieve in practice.
A core aspect of your job as a manager should be to understand your processes and improve them. Your success lies partly in having the right processes in place. The importance of processes, mapping and improving cannot be understated – it’s the main part of your job. When I talk about processes at conferences and events I