28/11/2015

PRIVACY POLICY

On this page you will find Cultivated Management’s:


Terms and Conditions

The use of this website is subject to the following terms of use:

  1. The term ‘Cultivated Management’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is C/O Winchester Bourne Ltd, Sullivan Court, Wessex Way, Colden Common, Winchester, England, SO21 1WP.
  2. The term ‘you’ refers to the user or viewer of our website. The use of this website is subject to the following terms of use.
  3. The content of the pages of this website is for your general and educational information and use only. It is subject to change without notice.
  4. Neither Cultivated Management nor any third parties can provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information found or offered on this website for any particular purpose. You acknowledge that such information may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  5. Any advice, coaching or training that might be given on this website is based on the opinion of the author’s own experience and knowledge. Readers are advised to do their own due diligence when it comes to making business decisions.  All information, products, services that are provided should be independently verified by yourself or your own qualified advisers.  By reading this you agree that Cultivated Management is not responsible for the success or failure of your business decisions relating to any information presented on this website. Your use of any information on this website is entirely at your own risk, for which we shall not be liable.
  6. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  7. Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
  8. This website includes links to other websites, which are provided for your convenience to give you further information. They do not signify that we endorse the website(s). We have no responsibility for the content of linked website(s).  Your use of this website and any dispute arising out of such use of the website is subject to the laws in England.
  9. Please understand that there are some links contained on this website from which Cultivated Management benefit financially.  For more information see our Disclosure Policy below.
  10. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

PRIVACY POLICY

This Privacy Policy sets out how Cultivated Management uses and protects any information that you give to us when you use this website. We are strongly committed to ensuring that your privacy is protected. If we ask you to provide information that will allow us to identify you when using this website, you can be assured that we will only use your information in accordance with our privacy policy.

We may change this privacy policy from time to time by updating this page.  Please check this page from time to time to ensure that you are happy with any changes.

Please read this notice carefully to understand what we do. If you do not understand any aspects of our Privacy Policy, please feel free to contact me at hello@cultivatedmanagement.com.
Your use of our Site is also governed by our Terms and Conditions.

What Information this Privacy Policy Covers

This Privacy Policy covers information we collect from you through our website and associated newsletter.

What Information We Collect

Website Analytics

When someone visits www.cultivatedmanagement.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns.

We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. Please see Google’s Privacy and Compliance policies for more information.

We have configured Google to maintain this data for 14 months after which it will be deleted.

“The Manager” Newsletter

We use a third party email provider, Mailchimp, to deliver our weekly newsletter. We gather statistics around email opening and clicks using industry standard technologies including clear gifs to help us monitor and improve our e-newsletter. By signing up to the newsletter you will provide us with your email address, which we will only use to send our weekly newsletter.

Mailchimp’s servers are in the US, secured and Cultivated Management uses two-factor authentication to access Mailchimp. For more information, please see Mailchimp’s Privacy Policy.

If you have signed up for the newsletter we will periodically send you promotional emails about services which we think you may find interesting. You are able to unsubscribe at any time from right within the email.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at hello@cultivatedmanagement.com

WordPress

We use a self hosted WordPress installation to run the Cultivated Management website, blog and microsites.

We host on TSOHost. TSOHost collects standard internet log information and details of visitor behaviour patterns.

We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow TSOHOST to make, any attempt to find out the identities of those visiting our website. For more information please see TSOHosts Privacy Policy.

Social Media

We use a third party provider, Hootsuite to manage our social media interactions.

If you send us a private or direct message via social media the message will be stored by Hootsuite. It will not be shared with any other organisations.

People who email

We use Google Mail for email to send, receive, encrypt and protect email traffic in line with Google’s standard recommendations. If your email service does not support secure connections, you should be aware that any emails we send or receive may not be protected in transit.

We also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.

We use strong passwords and two-factor authentication for email.

People who use Cultivated Management’s Services

Cultivated Management offers various services to businesses and the general public. We use a third party to handle some online courses and booking events, but they are only allowed to use the information to send out the course details or event timings.

We have to hold the details of the people who have requested the service in order to provide it.

However, we only use these details to provide the service the person has requested. We will never add you to a mailing list or share your details with anyone else. We may occasionally follow up with surveys to assess our services and your experience of them. You can easily unsubscribe from these updates.

We collect the following information from our newsletter subscriptions, webinars and training events:

  • your name and business name
  • contact details including email address, full address, postcode, country

The tools we use for this currently are Eventbrite.

Security and performance

Cultivated Management uses a third party WordPress plugin to help maintain the security and performance of the Cultivated Management website. To deliver this service it processes the IP addresses of visitors to the Cultivated Management website.

How long we keep your data

We are required under UK tax law to keep your basic personal data (name, address, contact details) after purchasing a solutions from us, for a minimum of 6 years after which time it will be destroyed.
Your information we use for our newsletter purposes will be kept with us until you notify us that you no longer wish to receive this information. You can unsubscribe from the newsletter within any email you receive from us.
Analytics data from Google Analytics is kept for 14 months, after which time Google will delete the data.

What we do with your data

All the personal data we process is processed by Cultivated Management in the UK, however for the purposes of IT hosting and maintenance this information is located on servers within the European Union and outside of it (Google Mail, Mailchimp, Google Drive). No 3rd parties have access to your personal data unless the law allows them to do so.

Your rights

Under the General Data Regulation, you have rights as an individual which you can exercise in relation to the information we hold about you.

You can read more about these rights here – https://ico.org.uk/for-the-public/is-my-information-being-handled-correctly/


Complaints

Cultivated Management attempts to provide the very best standards when collecting and using personal information. As such, we take any complaints we receive about this very seriously.

This privacy notice is clear, succinct and does not provide exhaustive detail of all aspects of Cultivated Management’s collection and use of personal information.

We are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below.

Cultivated Management

PO BOX 685
Winchester
SO233PJ

Access to personal information

Cultivated Management tries to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’ under the Data Protection Act 1998. If we do hold information about you we will:

  • give you a description of it;
  • tell you why we are holding it;
  • tell you who it could be disclosed to; and
  • let you have a copy of the information in an intelligible form.

To make a request for any personal information we may hold you need to put the request in writing addressing it to:

Cultivated Management

PO BOX 685
Winchester
SO233PJ

If you agree, we will try to deal with your request informally, for example by providing you with the specific information over the telephone.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Links to other websites

This privacy notice does not cover the links within this site linking to other websites.

Once you leave our site, you should note that Cultivated Management does not have any control over these other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

You should exercise caution and look at the privacy statement for the website in question.

Confidentiality & Security of Personally Identifiable Information

We consider the confidentiality and security of your information to be of the utmost importance. We use industry standard physical, technical and administrative security measures to keep your Personally Identifiable Information confidential and secure and will not share it with third parties, except as otherwise provided in this Privacy Policy, or unless such disclosure is necessary in special cases, such as a physical threat to you or others, as permitted by applicable law.

Because the Internet is not a 100% secure environment we cannot guarantee the security of Personally Identifiable Information, and there is some risk that an unauthorized third party may find a way to circumvent our security systems or that transmission of your information over the Internet will be intercepted. It is your responsibility to protect the security of your login information. Please note that e-mails communications are typically not encrypted and should not be considered secure.

We use two factor authentication where possible for online services.

Our hard drives are encrypted and antivirus services are in use. Laptops, phones and desktops have password protected access.

When accessing your data a VPN is used to ensure a higher level of security.

All devices are password protected using long, unintelligible passwords that are not repeated with other sites.

Our team undergoes regular security training.

No Information from Children Under 13

We strongly believe in protecting the privacy of children. We do not knowingly collect or maintain Personally Identifiable Information on our Site from persons under 13 years of age, and no part of our Site is directed to persons under 13 years of age. If you are under 13 years of age, then please do not use or access this Site at any time or in any manner. We will take appropriate steps to delete any Personally Identifiable Information of persons less than 13 years of age that has been collected on our Site without verified parental consent upon learning of the existence of such Personally Identifiable Information.

Changes to this privacy notice

We keep our privacy notice under regular review.
This policy was last reviewed on 04 May 2018.

How to contact us

If you want to request information about our privacy policy you can email us or write to:

Information Governance department

Cultivated Management

PO BOX 685
Winchester
SO233PJ

 


Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used the most by our readers. This helps us analyse data about web page traffic and improve our website in order to tailor it to what our readers need and want. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you as a group find useful and which you do not. A cookie in no way gives us access to your computer or any information about you.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Disclosure Policy

This policy is valid from 4th May 2018

This blog is a personal and business blog written, curated, edited and owned by me, Rob Lambert. I am being honest and transparent and am happy to disclose that we include some affiliate links in our posts and newsletter that will earn a commission for Cultivated Management. There is no extra cost for you.

All book recommendations include links to Amazon UK via their Affiliate Marketing Scheme, which offers a small 4% commission if you purchase within 24 hours of using the link.

We will always advise you before sharing content that may be affiliated or promotional.

Any recommendations we make are entirely based on our own experience of those products or services. We will only recommend helpful and trustworthy sources of information, not because of the commission we may earn from you using these products.

Please don’t spend money unless it will help you learn, develop and grow as an individual or organisation.

This blog does not accept any form of advertising, sponsorship, or paid insertions. We write for our own purposes. However, we may be influenced by our background, occupation, religion, political affiliation or experience.

This blog abides by word of mouth marketing standards. We believe in honesty of relationship, opinion and identity.

The views and opinions expressed on this blog are purely the blog owners. I am not paid to provide opinion on products, services, websites and various other topics. The views and opinions expressed on this blog are purely my own. If we claim or appear to be experts on a certain topic or product or service area, we will only endorse products or services that we believe, based on our expertise, are worthy of such endorsement. Any product claim, statistic, quote or other representation about a product or service should be verified with the manufacturer or provider.

This blog does contain content which might present a conflict of interest. This content will always be identified.

For questions about this blog, please contact hello@cultivatedmanagement.com


Copyright

Creative Commons License
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

Website design

The copyright in the design of this website/blog is © Cultivated Management / Rob Lambert

Images are taken by Rob Lambert unless noted otherwise.

Content on the website

All the content on this website and blog is copyright © Rob Lambert, unless specified in the top heading.  This website is published by Rob Lambert.  Unless mentioned Rob is the author and publisher of Cultivated Management

This website is licensed under a Creative Commons License, which allows you to copy and distribute blog posts for educational and personal purposes, as long as you keep it fully intact in its original format, and credit Rob Lambert / Cultivated Management as the original author and do not use it for commercial purposes.