A powerful way of doing basic process improvement is to map out a process visually and then improve it. In other words, staple yourself (metaphorically, not physically!) to a work item and watch it flow (or not). Improve your work by stapling yourself to it Sounds simple but it can be hard to achieve in practice.
Oh a new toy! Robocop, Movie, 1987
You know that moment. Panic! We’ve got an upset customer!
I believe a significant part of the role as a manager is to improve the processes, systems and environments the team work in.
A core aspect of your job as a manager should be to understand your processes and improve them. Your success lies partly in having the right processes in place. The importance of processes, mapping and improving cannot be understated – it’s the main part of your job. When I talk about processes at conferences and events I […]
Kanban boards are a common sight now in many teams. It’s not just software development teams either. I’ve seen them used by all sorts of teams.
The Slight Edge is a great book by Jeff Olson. The premise of the book is that in order to obtain the slight edge you need to do tiny positive improvements each day. It’s not the big things that give you the advantage in your work or life, it’s the daily consistent actions that make […]