Annual Review, Apathy and Diverting Energy In this edition of Meeting Notes I share an annual review infographic and a short piece about apathy and frustration in work.
How many people are actually delivering value? In this article I explore how some companies end up with more people "controlling" the work, than people doing the work.
How I use Todoist and Trello as a content creator and business owner In this article I share how I use Todoist and Trello to get things done as both a content creator and business owner.
Conference speaker checklist - a companion for public speaking In this post you will find a handy checklist for the budding conference speaker.
How to climb the career ladder - Meeting Notes Newsletter Hi, I hope you are having a wonderful week, and you’re safe and well. It’s been a mad few weeks at Lambert HQ. We’re getting ready for Christmas and the tree has gone up. My contract is also coming to an end at the close of the
The failure of Customer Service In this article I explore a few simple ideas for improving customer support experience.
What are we saying “No” to? In this post I ask what are you saying "No" to - and is it a conscious decision?