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In this post I deconstruct a difficult meeting that ended brilliantly - explaining how I modified the environment, listened and chose my words carefully.

Communication using visuals and design is an important skills for the workplace. Here are some learning notes from the book The Elements of Graphic Design .

In this episode and blog post I talk about the method of Friction v Reward, how it's creator, Richard Hammond, uses it and how I use a similar model for business improvement.

In this article I explain why creativity in work is essential to overcoming problems, how to do it and the cycle of creativity I use with clients.

In this post I share some science backed research into the effect music has on wellbeing and performance.

Here are five essential trade skills that are needed in the business world.

Strategies are pretty tough to design and build - and often even harder to bring to life. In this article I share some guiding principles.

Ethics is a prickly topic, especially in business. Here are some ideas on ethics taken from radio journalism - and how they are relevant for leaders and managers.

In this episode and post, I share a leisure time model from the 1920s that is still helpful today - and how we can draw connections to employee engagement.