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Feedback is essential when communicating, so we can understand whether we achieved our purpose, and with the right audience. Sent does not mean received.

One of the most obvious observations (and challenges) I face when working with leaders and managers, is the perennial problem of dealing with low performance of some employees. It’s quite common for managers to simply move low performing people around the business, further away from any important work (sadly)

Those that control communication distribution channels have power. In this article I share how Leaders and Managers should have a communication plan.

Running a training or teaching workshop is not merely a case of turning up and lecturing on what you know - it's about helping other people learn. Here are 11 ideas to get started.

We can never predict the future but we can anticipate it, decide what we want and make plans to create it - here's how.

“The ideal business is composed of managers and dreamers, and it is the responsibility of the former to protect the latter.” - here are some ideas to do just that.

5 powerful lessons on management from the hospitality industry.

Backcasting is simply working backwards from an ambitious future state. In this article I share how to do this - and use a simple grid to plot out a plan.

In this photo essay I share observations from Berlin - and how often what we choose to notice tells us a lot about what interests us.