Full Name
Rob Lambert
Rob Lambert's Work
165 Posts
Author Info
metrics & measures
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Sep 14, 2017
In this post I share how some rules in the workplace aren't geared towards customer service - sometimes you have to break them.
change
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Nov 02, 2016
Initiating change in an organisation is more than simply spotting a problem and wanting to improve it - it's about relationships and sowing seeds of improvement.
cultivated management
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Sep 22, 2016
In this article I share how to turn around an underperforming team - it's going to take time but start with the basics - and build from there.