Author Info

In this article I share a few ideas worth playing with around building an effective recruitment process

There's a time for harder, more direct communication - and a time for a much gentler approach. It helps to be able to switch between the two.

In this edition of Meeting Notes I share an annual review infographic and a short piece about apathy and frustration in work.

In this article I explore how some companies end up with more people "controlling" the work, than people doing the work.

In this article I share how I use Todoist and Trello for my backlog, editorial calendar and how I use them both to get things done as both a content creator and business owner.

In this post you will find a handy checklist for the budding conference speaker. It contains a list of preparation points and logistics, as well as idea about a good talk.

How to climb the career ladder. The first step is deciding you want to. Then you need to ensure your ladder is leaning against the right wall.

It's essential in business to offer and deliver outstanding customer experience. Here are some tips on how to do this.

In this post I ask what are you saying "No" to - and is it a conscious decision?