Sign in Subscribe

Latest

The Blazingly Simple Guide to turn around a team

The Blazingly Simple Guide to turn around a team

In this guide I explain how to turn around a team. Essentially, this guide is about turning around a failing or fledgling team (or growing a new team) in just 6 months. This could be turning around a failing team, changing a team’s direction (say from Waterfall to Scrum)

Customer Experience - build a brilliant team

Customer Experience - build a brilliant team

Customer Experience is the new marketing In our highly connected and competitive world it’s important to stand out through great customer experience. It can set you apart from your competition and ensure you treat your customers with respect. Customer Experience or Support teams are often on the front line

How To Get Your Conference Talk Accepted

How To Get Your Conference Talk Accepted

Getting your conference talk accepted is a major first hurdle, yet many people simply don’t put the effort in here. I’m going to share why this is the first hurdle, why a great deal of effort is needed in your submission and how to go about it like