The Warm and Fluffy Test - Adaptable communication
In this article I explore a non-scientific interview question to understand communication behaviours and why communication approaches should be adaptable.
communication
Vending Machines, active listening and listening with your heart and brain
In this article I share a story about a boss who was like a vending machine - you knew the options you had and you got the responses you needed. Until he went on some communication training - and it all changed.
How to design potential futures
In this article I explore the future thinking archetypes and how the future belongs to those who can communicate about it.
Sent does not mean received - communication basics
In this article I explore the idea that just because we've "sent" some communication, it doesn't mean it's received.
Be clear on commitments and build trust using Time Speak
In this edition of Meeting Notes, I share advice on using time speak as a way to bolster commitments and build trust.
What's in your chapter of the book of the business? Storytelling your part. Podcast.
In this episode I explore the idea that there is a book being written about your company - and you're the author of your chapter in it. What do you want it to say?
The power of clothing - why appearance matters - productivity and first impressions
In this video (and article) I share some literature insights into how our clothing potentially affects first impressions - as well as how our clothing affects our own productivity and effectiveness.