communication skills

Watermelon reporting is when communication about a project status is green on the outside, yet red on the inside. The status is “all okay” but the reality is far from that.

In this article I share some tips on hosting and running better video conference calls.

Feedback is essential when communicating, so we can understand whether we achieved our purpose, and with the right audience. Sent does not mean received.

Those that control communication distribution channels have power. In this article I share how Leaders and Managers should have a communication plan.

The 5:15 report is a way of staying connected and understanding what improvements are being made in your team. It's very simple yet powerful.

Clarity should be the first goal for all leaders and managers. Without clarity there can be no alignment. And without alignment any action may be misguided.

An appreciative inquiry is a workshop focussed on what is going well - only positive aspects of work. Here are 9 steps to running a successful appreciative inquiry.

Storytelling in business is essential to provide clarity and alignment - and to move people into action.

Being able to adapt our communication approach depending on purpose, audience and context is an essential skill in work (and life). Here's the warm and fluffy test.