Annual Review, Apathy and Diverting Energy In this edition of Meeting Notes I share an annual review infographic and a short piece about apathy and frustration in work.
How to unleash potential - through relationships In this week's newsletter I share how relationships are how work works - and also a way to unleash potential.
Finding Rhythm and heartbeats of a business In this article I talk about the rhythm of a business - and how we must get involved to understand it.
5 areas to direct energy and attention on In this article I share 5 key areas I always use my energy and attention on in a business.
Customer Experience follows Employee Experience In this article I share the idea that good customer experience comes from a good employee experience.
Adaptable Communication - A top 10 behaviour at work During my time scaling a start-up, I interviewed hundreds of people. Over 800 to be precise and hired around 150 of those people. Each of these people went through a rigorous screening before the face-to-face interview, so it shows how hard it is to find great people – and why hiring