Measuring Cycle Time - and why it's important In this article I explore what cycle time is and why it's a useful measure to point to opportunities to improve.
Breaking Rules - The fastest checkout operator in the West (Of Sheffield) Breaking Rules is not really in my DNA, yet there are some rules around our work that make no sense at all. There are plenty that do, regarding laws, decency, fair treatment and the like, but often there are rules about how work should work, that have no obvious reason
