problem solving

Bringing people together from different disciplines is an effective way to solve wicked systemic problems.

There are always more problems at work than you will have the time and energy to fix. They belong at work - don't take them home - and only solve the ones that need solving.

One of the most effective ways to solve a problem is to narrow it down and name it.

There are always three sides to a story (and sometimes more). Their side, the other side (or your side, the truth. Learn how to get the facts.

In this article I explain why creativity in work is essential to overcoming problems, how to do it and the cycle of creativity I use with clients.

We often don't take the time to reflect on our work and ask a powerful question - "was it worth doing?".

Lateral thinking is about opening the mind and thinking side-ways. In this article I share how to do this.

An appreciative inquiry is a workshop focussed on what is going well - only positive aspects of work. Here are 9 steps to running a successful appreciative inquiry.

A3 Thinking is a problem solving technique. It's very powerful. In this article and video I share how I use this model.