How to study - Meeting Notes Newsletter In this week's newsletter I share some ideas about studying and learning, plus the zero to keynote book is on general sale!
The art of noticing is the art of leadership - powerful connections between art and business The art of noticing is the art of leadership and management. Good managers and leaders notice what is happening around them. They develop skills to solve systemic issues. Here’s a video digging deeper into this: The art of noticing is about noticing the world around you, how people interact
Process Improvement - Staple yourself for brilliant insights A powerful way of doing basic process improvement is to map out a process visually, look for friction and problems, and then remove the friction. Sounds simple right? In other words, staple yourself (metaphorically, not physically!) to a work item and watch it flow (or not) – then address the issues.