See people - build relationships (Meeting Notes)
In this newsletter I share why seeing people is the key to building relationships at work - and why relationships matter so much.
Latest
Everyone should have a coaching plan
In this article I explain why everyone (including managers) should have a coaching plan - and the four elements to consider for rounded career growth.
Simple ideas for building good hiring processes
In this article I share a few ideas worth playing with around building a good recruitment process
Soft versus Hard Communication - Meeting Notes
In the first newsletter of the year we cover hard and soft communication styles.
Annual Review, Apathy and Diverting Energy
In this edition of Meeting Notes I share an annual review infographic and a short piece about apathy and frustration in work.
How many people are actually delivering value?
In this article I explore how some companies end up with more people "controlling" the work, than people doing the work.
How I use Todoist and Trello as a content creator and business owner
In this article I share how I use Todoist and Trello to get things done as both a content creator and business owner.
Conference speaker checklist - a companion for public speaking
In this post you will find a handy checklist for the budding conference speaker.
How to climb the career ladder - Meeting Notes Newsletter
Hi,
I hope you are having a wonderful week, and you’re safe and well.
It’s been a mad few weeks at Lambert HQ. We’re getting ready for Christmas and the tree has gone up.
My contract is also coming to an end at the close of the
The failure of Customer Service
In this article I explore a few simple ideas for improving customer support experience.
What are we saying “No” to?
In this post I ask what are you saying "No" to - and is it a conscious decision?
Some ideas for solving problems
In this article I share some ideas for solving problems.
Measuring Cycle Time - and why it's important
In this article I explore what cycle time is and why it's a useful measure to point to opportunities to improve.
How to unleash potential - through relationships
In this week's newsletter I share how relationships are how work works - and also a way to unleash potential.