Annual Review, Apathy and Diverting Energy In this edition of Meeting Notes I share an annual review infographic and a short piece about apathy and frustration in work.
How many people are actually delivering value? In this article I explore how some companies end up with more people "controlling" the work, than people doing the work.
How I use Todoist and Trello as a content creator and business owner In this article I share how I use Todoist and Trello to get things done as both a content creator and business owner.
Conference speaker checklist - a companion for public speaking In this post you will find a handy checklist for the budding conference speaker.
How to climb the career ladder - Meeting Notes Newsletter Hi, I hope you are having a wonderful week, and you’re safe and well. It’s been a mad few weeks at Lambert HQ. We’re getting ready for Christmas and the tree has gone up. My contract is also coming to an end at the close of the
The failure of Customer Service In this article I explore a few simple ideas for improving customer support experience.
What are we saying “No” to? In this post I ask what are you saying "No" to - and is it a conscious decision?
Measuring Cycle Time - and why it's important In this article I explore what cycle time is and why it's a useful measure to point to opportunities to improve.
How to unleash potential - through relationships In this week's newsletter I share how relationships are how work works - and also a way to unleash potential.
Learning how to make the business better In this article, I share ideas about Step 3 of the Releasing Agility model. This is also episode 5 in the Releasing Agility mini series. Transcription (May contain errors as done by a computer) Welcome to another episode of Here's an Idea With Playing With with me, Rob
Critical Thinking - A Primer In this article I share some simple starter questions as a primer for critical thinking. We need more critical thinking in the world of work.
How to study - Meeting Notes Newsletter In this week's newsletter I share some ideas about studying and learning, plus the zero to keynote book is on general sale!