Finding Rhythm and heartbeats of a business
In this article I talk about the rhythm of a business - and how we must get involved to understand it.
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Communication and creativity - a path to higher impact?
Hi,
I hope you are doing safe and well. I tend to do my Spring Cleaning in Summer/Autumn rather than Spring, so last month the Lambert HQ has been a hive of simplification and tidying.
My last few weeks have been about sorting, decluttering, tidying and fixing things. The
5 areas to direct energy and attention on
In this article I share 5 key areas I always use my energy and attention on in a business.
The Principles of Portfolio Management
In this article I explain the principle of being able to see our investment, down to activity and back out to value - portfolio management
Which theory helps the business? The one that has utility.
Our world of work is full of theories. Everywhere.
We have theories that a matrix organisational structure is better than others. We have theories that tell us that this agile methodology trumps other models. We theorise that X marketing model is better than Y. We have theories about finance, hiring,
Customer Experience follows Employee Experience
In this article I share the idea that good customer experience comes from a good employee experience.
Loudness doesn't equal competence or confidence
In this article I share a story of a man who was very loud, very dominating and very shouty. And how loudness really does not equal confidence.