Master the Art of Communication & Creativity. Cultivate a bright future of work.
It's essential in business to offer and deliver outstanding customer experience. Here are some tips on how to do this.
In this post I ask what are you saying "No" to - and is it a conscious decision?
There are always more problems at work than you will have the time and energy to fix. They belong at work - don't take them home - and only solve the ones that need solving.
In this article I explore what cycle time is and why it's a useful measure for business improvement.
In this week's newsletter I share how relationships are how work works - and also a way to unleash potential.
In this podcast I talk about Step 5 of the Releasing Business Agility model; learning - and how we can learn to make the business better.
In this article I share some simple starter questions as a primer for critical thinking, along with the Phoenix Checklist used by the CIA. We need more critical thinking in the world of work.
